Question 1

Have you got availability for Dog Day Care?

Accepted Answer

Yes, we have got one space on Mondays and Fridays!

Our minimum commitment is 2 set days per week, to allow your dog to settle into a good routine and maintain familiarity.

Please complete the enquiry form to tell us about your dog, and we will be in touch!

Question 2

Why do dogs need to attend at least two set days each week?

Accepted Answer

We ask dogs to attend on a minimum of two regular set days each week because consistency helps them build lasting friendships, become familiar with our routine, and settle confidently into our home environment. Regular attendance also supports our Fear Free approach by reducing uncertainty and promoting emotional wellbeing.

Question 3

How many dogs do you accept?

Accepted Answer

Your dog will spend their day with up to 5 friendly dogs during Doggy Day Care, and just 3 other lovely dogs for Adventure Walks!

Question 4

Can I drop off & collect my dog myself?

Accepted Answer

To maintain a calm, consistent environment for all of the dogs in our care, we don't offer owner drop-offs or collections.
Instead, we conveniently collect your dog from home in the morning and return them safely at the end of the day as part of our Doggy Day Care package, making your day that little bit easier.
You don't even need to be at home. With your permission, we're happy to securely hold a key, collect your dog and ensure they have fresh water before we leave them safely back at home.
This approach also helps protect the calm atmosphere within our home. Regular owner arrivals and departures can create excitement, anticipation and disruption for the other dogs, particularly during rest periods. By managing all collections and drop-offs ourselves, we're able to maintain the predictable routine that forms an important part of our Fear Free approach, helping every dog feel relaxed, secure and settled throughout the day.

Question 5

What times do you collect and drop home?

Accepted Answer

We collect between approximately 8.30am-10.30am, and drop home between about 3.30pm-5.30pm, subject to changes. This allows for plenty of time for our itinerary of activities throughout their day, as well as lunch/snack time, and rest time in between.

Question 6

What areas do you cover?

Accepted Answer

We cover the Redhill, Reigate, and Horley areas. We even collect the dogs in our super doggy bus, which is fully equipped with professional individual dog crates!

Question 7

Can you accept entire dogs?

Accepted Answer

We handle this on a case-by-case basis. We can't accept entire females past maturity due to the hormonal disruptions they can cause to the group and the inconsistency in their attendance while in season. There's also growing evidence against neutering males in the holistic animal care world, so it's not a decision to take lightly. Check out this webinar by the Holistic Vet Sisters for more info. We assess each dog's behaviour and compatibility with our other dogs to determine suitability.

Question 8

Do you have a dog size limit?

Accepted Answer

Generally, we only take small to medium sized dogs, however, if you have a larger but docile dog, who'd love some doggy company and more enrichment in their life, we may be able to assist!

We unfortunately can't accept super high energy dogs, or dogs who are particularly vocal, to ensure we don't disturb the neighbours, and to protect the smaller, more sensitive, and elderly dogs who attend.

Question 9

Do I need to provide lunch?

Accepted Answer

Yes, if your dog usually has lunch or a snack, please provide this to maintain their routine.

On certain days, our enrichment activities include treats and/or chews, so you can decide if you want to provide their normal snack on those days.

Frequently asked questions